FAQs

1. How long does shipping take?

We process orders within 1–2business days. Delivery typically takes 3–5 business days depending on your location.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders.

3. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email.

4. What if my item arrives damaged or faulty?

We’re sorry to hear that. Please contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.

5. Can I return my order?

Yes, we accept returns within 14 days of receiving your item, as long as it’s unused and in original packaging.

6. How do I contact you?

You can reach us anytime at: info@edoire.com 

7. Can I change or cancel my order?

If your order hasn’t been processed yet, we can help. Contact us as soon as possible.

8. Do you ship internationally?

At the moment we do not ship internationally, however we are working on international shipping.

9. What payment methods do you accept?

We accept all major credit/debit cards and secure payment options.

10. Is my payment secure?

Absolutely. We use encrypted and secure payment systems to protect your information.